Skip to main content

Privacy Policy - V.S. Enterprises

V.S. Enterprises – Privacy Policy

Oct 21, 2026

This policy explains what personal information V.S. Enterprises collects through www.vspneumatic.com, why we collect it, and how you can control it. We collect only what we need to answer your enquiries, prepare quotations and deliver your orders.

1. Who we are

M/s V.S. Enterprises (“V.S. Enterprises”, “we”, “us”, “our”) is a supplier, distributor and dealer of pneumatic products, located at D-78, Sector 7, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India.

This policy applies to:

  • our website, www.vspneumatic.com, and its forms;
  • enquiries you send us by phone, WhatsApp or email;
  • orders, quotations and invoices we handle for you.

By using our website or sending us an enquiry, you agree to this policy. If you do not agree, please do not submit your information to us.

2. Information we collect

We collect information you give us, and a small amount of technical information collected automatically.

Where it comes from

Information

Request a Quote form

Name, company, phone or WhatsApp number, email, delivery pin code, GSTIN, parts list (brand, part number, size, quantity), urgency, buyer type, nameplate photo, notes

Contact form

Name, phone or WhatsApp number, email, topic, message

Product page quick quote

Product details you enter (such as bore, stroke, voltage, port size) and quantity

Phone, WhatsApp and email

Your name, number or email address, and what you tell us or send us, including photos and documents

Orders and invoices

Billing and delivery address, GSTIN, purchase order details, transporter details, payment records

Automatically, when you visit

IP address, browser and device type, pages visited, time spent and the page that referred you, through cookies and analytics tools

We do not ask for sensitive personal data such as passwords, bank account or card numbers, health information or biometric data through our website. Please do not send such information to us.

When you use a WhatsApp button or the quote form’s WhatsApp option, your message is sent through WhatsApp, which is run by Meta Platforms and governed by its own privacy policy.

3. How we use your information

We use your information only for running our business with you:

  • to reply to your enquiry and prepare quotations;
  • to match part numbers and suggest equivalent products when you allow it;
  • to process orders, raise GST invoices and e-way bills, and arrange dispatch;
  • to share order status, tracking and LR numbers with you;
  • to keep records required by tax and other laws;
  • to improve our website, using analytics that show how visitors use it;
  • to send you product or offer updates, but only if you have agreed to receive them. You can ask us to stop at any time.

We do not sell or rent your personal information to anyone.

4. Cookies and analytics

Cookies are small files your browser stores so a website can remember your visit. We use them to keep the site working and to understand which pages are useful.

Type

Purpose

Example

Essential

Keep forms and pages working correctly

Form security, page settings

Analytics

Count visits and see which pages are used, in aggregated form

Google Analytics

Advertising

Measure enquiries from our ads, only if we run them

Google Ads conversion tracking

Embedded content

Show maps and videos

Google Maps, YouTube

You can block or delete cookies in your browser settings. The website will still work, but some features, such as the map, may not display.

5. Who we share information with

We share your information only when it is needed to serve you, and only as much as is needed:

  • Couriers and transporters, who receive your name, delivery address and phone number to deliver your order.
  • Brand manufacturers and their distributors, when we need to confirm a part number, check availability or process a warranty claim. We share the part details and, where needed, your company name.
  • Service providers who host our website, run our email and analytics, or keep our accounts, under a duty to keep your information confidential.
  • Government authorities, for GST, e-way bills and other legal requirements, or when the law, a court or a government order requires it.

If V.S. Enterprises is ever sold or merged, customer records may pass to the new owner, who must follow this policy.

6. How long we keep it and how we protect it

We keep information only as long as we need it:

Information

How long we keep it

Enquiries that did not become orders

Up to 5 years, then deleted

Orders, invoices and tax records

As long as GST and tax laws require.

Analytics data

As set in the analytics tool, usually 14 months

We protect your information with reasonable security practices: access only for staff who need it, password-protected systems, and a secure (HTTPS) website. No method of sending or storing data is completely secure, so we cannot guarantee absolute security, but we act quickly if a problem occurs and inform you where the law requires.

7. Your rights and choices

We follow applicable Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 as its provisions come into force. You can ask us to:

  • tell you what personal information we hold about you and how we use it;
  • correct or update information that is wrong or incomplete;
  • delete your information when we no longer need it, unless the law requires us to keep it (for example, tax records);
  • stop sending you updates or offers;
  • withdraw your consent to further use of your information. This does not affect anything done before you withdrew it.

To use any of these rights, contact our Grievance Officer (section 10). We may ask you to confirm your identity first. We will reply within 30 days. If you are not satisfied with our reply, you may complain to the authority set up under the law, such as the Data Protection Board of India once it is in operation.

8. Children

Our website and products are meant for businesses. We do not knowingly collect information from anyone under 18. If you believe a child has sent us personal information, contact us and we will delete it.

9. Links to other websites and changes to this policy

Our website links to brand websites, WhatsApp, Google Maps and social media pages. Their own privacy policies apply when you use them, and we are not responsible for how they handle your information.

We may update this policy when our practices or the law change. The latest version is always on this page, with the date it was last updated. Please check it from time to time.

10. Grievance Officer and contact

For any question, request or complaint about your personal information, contact our Grievance Officer:

   

Name

Mr. Aditya Garg

Company

M/s V.S. Enterprises

Address

D-78, Sector 7, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India

Phone / WhatsApp

+91 98711 18371

Email

vsent7@gmail.com

We will acknowledge your complaint within 24-48 working hours and aim to resolve it within 30 days.

11. Website designing and maintenance

This website is conceptualized, designed, developed, and digitally managed by Lead Sure Media Private Limited. From branding and content to design, website development, SEO, and ongoing digital marketing, every digital aspect of this website is handled by our team.

While we ensure high standards in functionality and user experience, the final content and updates provided by the client remain their responsibility.

For queries related to this website or digital services, please reach out to Lead Sure Media Private Limited at info@leadssure.com.

Last updated: Oct 21, 2026